Papildināšanas e-pasta sagataves ir efektīvs veids, kā palielināt pārdošanu esošajiem klientiem. Rakstā sniegta informācija par to, kādā laikā un kādiem klientiem nosūtīt e-pastus, kā arī sniegti padomi par personalizētu un vērtīgu sarakstu veidošanu.
E-pasta sagatavju izmantošana, lai pārdotu esošajiem klientiem, ir viens no efektīvākajiem un vienkāršākajiem veidiem, kā palielināt B2C uzņēmumu ieņēmumus un rentabilitāti. Kāpēc? Jo jums ir par 60-70% lielāka iespēja pārdot esošajam klientam, salīdzinot ar 5-20% iespējamību pārdot jaunam klientam. Tādējādi papildināšanas e-pasta sagataves ir lielisks pārdošanas stratēģijas papildinājums. Šie e-pasti ir savlaicīgi, ļoti būtiski, ļoti efektīvi, un tai pašā laikā viens no visbiežāk garām palaistajiem rīkiem, ko e-komercijas veikalu īpašnieki var izmantot, lai veicinātu atkārtotus pirkumus un uzlabotu pārdošanas apjomus.
Papildināšanas e-pasts ir e-pasts, kas tiek nosūtīts klientiem, lai atgādinātu, ka konkrētais produkts jāpapildina, ka tas tūlīt beigsies. Tā ir e-pasta mārketinga metode, ko galvenokārt izmanto uzņēmumi, kas pārdod patērējamas preces, kuras var papildināt (piemēram, personīgās aprūpes un skaistumkopšanas produkti, ēdieni un dzērieni, vitamīni un uztura bagātinātāji, receptes, mājas uzkopšanas preces, mājdzīvnieku barība utt.).
Papildināšanas e-pasti tiek aktivizēti un nosūtīti automātiski, kad ir pienācis laiks atkal nopirkt preces, ko klienti jau ir iepriekš pirkuši (pamatojoties uz prognozējošo datu zinātni). Šāda veida e-pastus var veiksmīgi izmantot arī zīmoli, kas pārdod nepatērējamus produktus, taču, kuri var galu galā nodilt (piemēram, apģērbs un apavi), kā arī uz abonēšanu balstīti SaaS uzņēmumi.
Listrack pētījumā tika konstatēts, ka papildināšanas kampaņām ir visaugstākais klikšķu skaits (53,6%) starp jebkura cita veida dzīves cikla mārketinga e-pasta vēstulēm. Turklāt saskaņā ar Ometria datiem, papildināšanas e-pastu vidējais atvēršanas līmenis ir 50–60%, vidējais klikšķu skaits — 40–50% un vidējais reklāmguvumu līmenis — 10–15%. Tas nozīmē, ka papildināšanas e-pasti ir lieliska iespēja zīmoliem gūt periodiskus ieņēmumus, izvēloties klientus, kuri, visticamāk, turpinās pirkt savus iecienītos produktus.
Your life just got easier with Auto-Replenishment!
You’ve got a lot of things on your mind, but remembering to re-order your [products] shouldn’t be one of them.
We’re excited to introduce our Auto-Replenishment program – the easier, automatic way to reorder your [products], inspired by your feedback. Once you enroll in Auto-Replenishment, we’ll automatically deliver a new supply of [products] straight to your door before you’re scheduled to run out, at no extra charge.
AUTO-REPLENISH NOW
You’ll never have to manually reorder [products] after enrolling, and you can update your preferences at any time. We’re hoping that this service is just another way we’re making your experience with [Brand name] more convenient and personalized for you.
If you have any questions, please contact our live chat support or check out our FAQ page.
Best,
[YOUR SIGNATURE]
Hi [Name], we’re just checking in to make sure you don’t run out of the products you love. It may be just about time to stock up.
Last time you ordered:
[Product 1]
[Product 2]
[Product 3]
REORDER NOW
You might want to grab our other best selling products as well!
[Recommended product 1]
[Recommended product 2]
[Recommended product 3]
Need help? Just contact us at [email], [live chat] or [number].
[YOUR SIGNATURE]
[Name],
The secret to a successful beauty routine: never run out. If you’ve been taking your daily dose of [product], your one-month supply should be running dangerously low! Freshen up your beauty bag with a brand new [product]. Simply click, stock up, and keep glowing!
RESTOCK NOW
Never run out of your favorites again. Auto-replenish is a quick and easy way of receiving your favorite [Brand] products regularly, without having to go online or re-enter your order. You can easily opt-in to Auto-replenish via your [Brand] account.
We hope you enjoyed your last order at [website.com]. Here are some items that you have purchased that other customers have bought repeatedly. We thought that you might be interested in buying them again.
[Product 1]
[Product 2]
[Product 3]
[Product 4]
GET SHOPPING
Here at [Brand name], we’re always on the lookout for the tastiest [products]. You might also enjoy these new arrivals:
[New product 1]
[New product 2]
[New product 3]
[New product 4]
If your drinks cabinet is starting to look a bit bare, we’ve got one of your recent orders lined up for you to top up easily. Add something new to your order, or stick to your favorites.
[Product 1] – Buy now
[Product 2] – Buy now
[Product 3] – Buy now
Want the whole order again? Save yourself a few steps by logging in to your [Brand] account and heading straight to My Purchases. Select the past order you want and click Reorder. You can easily remove any unwanted items from your cart before you checkout.
Go to my account
Need help? Get in touch by email at [email address] or by phone on [phone number] (Monday – Friday **am – **pm.)
Running low? Keep it up! Consistency is the key to good health!
We wanted to get in touch with you to make sure you have plenty of time to order [Product name] before your last bottle is empty.
[Product name] helps recharge and rebuild your body’s natural energy source. Reorder today and save 10% when you enter [discount code] at the checkout.
REORDER NOW
Let us know if you have any questions, we’re here to help.
[YOUR SIGNATURE]
Hey [Name],
Is [Pet name] enjoying the personalized blend you’ve created? We hope so! In fact, it may be time to place your next order, so [Pet name] continues to enjoy the blend that meets your [pet’s] nutritional needs.
[Number] days until the bowl is empty. Don’t let [Pet name] go hungry!
REORDER [PET NAME]’ SPECIAL FOOD BLEND
Order in the next 24 hours and shipping is on us.
[YOUR SIGNATURE]
E-komercijas pateicības e-pasta sagataves
LiveAgent ir risinājums klientu apkalpošanai, kas piedāvā daudzkanālu klientu piesaisti un uzlabo apkalpošanu. E-pasts ir svarīgs saziņas veids, lai veidotu lojalitāti un palielinātu pārdošanu. E-pastu mārketinga stratēģijas mērķis ir veidot lojalitāti un stiprināt esošo klientu uzticību.
Gadījuma izpētes e-pasta sagataves
Case studies are a key element of content strategy for many marketers. They provide social proof that your business can help potential customers solve their problems. Case studies should be written in the third person from an independent reporter's perspective and should include facts and figures that demonstrate the quality of your products or services. They are best suited for the evaluation stage of the buying process, when potential customers are already familiar with your offerings. Unlike other content used in this stage, case studies are focused on demonstrating the best of what your brand has to offer and how it has already helped customers achieve their goals or overcome obstacles. Avoid overselling and instead focus on how you can solve specific problems, bolstering your story with factual quotes from previous clients.
Tekstā ir runāts par to, kā uzlabot mārketinga stratēģijas un palielināt klientu vērtību. Ieteicams piedāvāt palīdzību un atlaides, lai saņemtu atsauksmes no klientiem un veidotu zināšanu bāzi. LiveAgent piedāvā klientu apkalpošanas programmatūru un citas risinājumus. Rakstā tiek aplūkots arī klientu vērtības piedāvājums un kā tas var dot priekšrocības uzņēmumam, bet tikai mazs procents saprot to.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Mūsu mājaslapa izmanto sīkdatnes. Turpinot, mēs pieņemam, ka Jūs dodat atļauju izvietot sīkfailus, kā ir aprakstīts mūsu privātuma un sīkdatņu politiku.
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Andrej Saxon | LiveAgent support team