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Home | Alternatīvas

Salīdzinat
palīdzīaas dienesta programmatūras alternatīvas?

Simtiem alternatīvu risinājumu ļauj sniegt atbalstu saviem klientiem, taču tikai daži piedāvā vairāk par 175 palīdzības dienesta funkcijām.

Esam sagatavojuši sarakstu ar visnepieciešamākajām palīdzības dienesta programmatūras daļām, ieskaitot e-pastu biļešu sistēmu, tiešsaistes tērzētavu, zvanu centru, sociālo tīklu atbalstu un citas populāras funkcijas.

Mēs iesakām Jums izmēģināt LiveAgent uz savas ādas, lai saprastu, vai tas atbilst Jūsu vajadzībām. Tas ir bezmaksas, bet iestatīšana aizņem līdz 5 minūtēm.

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Salīdziniet 5 labākos palīdzības dienesta risinājumus

Skatiet, kā LiveAgent izskatās saslīdzīnājumā ar citiem vadošajiem alternatīvu risinājumiem tirgū.
Pilnībā caurspīdīgi, bez slēptas informācijas.

Features LiveAgent
Try the best help desk alternative for free! No credit card required.
Zendesk
Zendesk competitor.
Freshdesk
Freshdesk competitor.
LiveChat
LiveChat competitor.
Intercom
Intercom competitor.
Ticketing
Connects with multiple lines of communication (such as email, live chat, a call center, or social media) to streamline all messages, and allow users to respond to them from the ticketing software.
Small
$9/month/agent Included in the Small plan that costs $9 per agent per month. All prices are in USD.
Professional
$59/month/agent Included in the Professional plan that costs $59 per agent per month. All prices are in USD.
Blossom
$19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
Starter
$19/month/agent Included in the Starter plan that costs $19 per agent per month. All prices are in USD.
Starter
$79/month/agent Included in the Starter plan that costs $79 for first agent per month. Every additional agent costs $19 per agent per month. All prices are in USD.
Live Chat
A native live chat widget that can be deployed on your site and used for real-time communication with your website visitors.
Medium
$29/month/agent Included in the Medium plan that costs $29 per agent per month. All prices are in USD.
Add-on
$15-59/month/agent Available as an Add-on feature for $15-59 per month. All prices are in USD.
Garden
$45/month/agent Included in the Garden plan that costs $45 per agent per month. All prices are in USD.
Starter
$19/month/agent Included in the Starter plan that costs $19 per agent per month. All prices are in USD.
Enterprise
On-demand pricing Included in the plans with pricing on demand.
Built-in Call Center
A virtual call center with a centralized dashboard for making, receiving, and managing calls.
Large
$49/month/agent Included in the Large plan that costs $49 per agent per month. All prices are in USD.
Add-on
$45/month/agent Available as an Add-on feature for $45 per month. All prices are in USD.
Estate
$85/month/agent Included in the Estate plan that costs $85 per agent per month. All prices are in USD.
LiveChat doesn't offer this feature
Intercom doesn't offer this feature
Facebook & Twitter
An integration that fetches all Tweets, comments, mentions, and Facebook messages and transforms them into tickets that can be answered directly from the software.
Add-on
$39/month/account Available as an Add-on feature for $39 per month per account, or in Large plan for $49/month/agent. All prices are in USD.
Team
$25/month/agent Included in the Team plan that costs $25 per agent per month. All prices are in USD.
Blossom
$19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
LiveChat doesn't offer this feature
Enterprise
On-demand pricing Included in the plans with pricing on demand.
Rules & Automation
Automation rules that can be implemented to speed up customer support processes.
Small
$9/month/agent Included in the Small plan that costs $9 per agent per month. All prices are in USD.
Team
$25/month/agent Included in the Team plan that costs $25 per agent per month. All prices are in USD.
Garden+Add-on
$45/month/agent Included in the Garden plan that costs $45 per agent per month, or can be added on. All prices are in USD.
LiveChat doesn't offer this feature
Enterprise
On-demand pricing Included in the plans with pricing on demand.
Business Hours & SLAs
A feature that enables you to manage and monitor SLA logs, SLA compliance, and set business hours.
Small
$9/month/agent Included in the Small plan that costs $9 per agent per month. All prices are in USD.
Professional
$59/month/agent Included in the Professional plan that costs $59 per agent per month. All prices are in USD.
Blossom
$19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
LiveChat doesn't offer this feature
Intercom doesn't offer this feature
Audit Logs
An activity log that records all actions done within the help desk system.
Large
$49/month/agent Included in the Large plan that costs $49 per agent per month. All prices are in USD.
Zendesk doesn't offer this feature
Estate
$65/month/agent Included in the Estate plan that costs $65 per agent per month. All prices are in USD.
LiveChat doesn't offer this feature
Intercom doesn't offer this feature
Unlimited History
An unlimited ticketing viewing history. (You don't lose access to tickets after a certain time period.)
Small
$15/month/agent Included in the Small plan that costs $9 per agent per month. All prices are in USD.
Team
$25/month/agent Included in the Team plan that costs $25 per agent per month. All prices are in USD.
Blossom
$19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
Team
$39/month/agent Included in the Team plan that costs $39 per agent per month. All prices are in USD.
Starter
$79/month/agent Included in the Starter plan that costs $79 for first agent per month. Every additional agent costs $19 per agent per month. All prices are in USD.
Remove Branding
Option to use a white label (branding free).
Add-on
$19/month/agent Available as an Add-on feature for $19 per month. All prices are in USD.
Zendesk doesn't offer this feature
Blossom
$19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
Business
$59/month/agent Included in the Business plan that costs $59 per agent per month. All prices are in USD.
Intercom doesn't offer this feature
24/7 Personalized Success Team
A dedicated customer success team that's assigned to you and available to help 24/7 365 across all communication channels.
Small
$9/month/agent Included in the Small plan that costs $9 per agent per month. All prices are in USD.
Zendesk doesn't offer this feature
Blossom
$19/month/agent Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
Starter
$19/month/agent Included in the Starter plan that costs $19 per agent per month. All prices are in USD.
Intercom doesn't offer this feature

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Salīdziniet mūs ar citiem

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Saistītie Raksti arAlternatīvas
Uzlabojiet klientu apkalpošanu ar LiveAgent – daudzkanālu platformu ar čatu, zvanu centru un integrācijām. Sāciet bezmaksas izmēģinājumu!

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Uzlabojiet klientu apkalpošanu ar LiveAgent – daudzkanālu platformu ar čatu, zvanu centru un integrācijām. Sāciet bezmaksas izmēģinājumu!

LiveAgent paketes sākas no $15/aģentam/mēnesī un ietver e-pasta pieteikumu apstrādi, tiešsaistes čata funkciju, zināšanu bāzi un daudz ko citu. Pilna pakete pieejama par $69/aģentam/mēnesī.

LiveAgent Cenas

LiveAgent cenas no $15/mēnesī. Visi rīki klientu atbalstam, 30 dienu bezmaksas izmēģinājums, nav līgumu vai iestatīšanas maksas!

Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day.

Palīdzības Dienesta Programmatūras Glosārijs

Izpētiet LiveAgent klientu atbalsta glosāriju – vienkārši saprotama terminoloģija un jēdzieni palīdzības dienesta programmatūrā!

Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available.

Funkcijas

Uzziniet par LiveAgent daudzkanālu palīdzības dienesta funkcijām, kas uzlabo klientu apkalpošanu un efektivitāti. Izmēģiniet bezmaksas!

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