Apnikusi Jūsu palīdzības dienesta programmatūra?

Uzziniet, kāpēc LiveAgent ir labākā LiveChat alternatīva tirgū.

  • ✓ Bez iestatīšanas maksas & nbsp; & nbsp; & nbsp;
  • ✓ Klientu apkalpošana 24/7 & nbsp; & nbsp; & nbsp;
  • ✓ Nav nepieciešama kredītkarte. & nbsp; & nbsp; & nbsp;
  • ✓ Atcelt jebkurā laikā
Mūsu klienti
Forbes logo
airbus logo
Nascar logo
Help desk software comparison
Alternatives background

Vai meklējat LiveChat alternatīvu?

LiveAgent piedāvā vairāk nekā 175 noderīgas funkcijas, ātrāko tiešsaistes tērzēšanas logrīku tirgū, zvanu centru un pat tādu saziņas kanālu pārklājumu kā Instagram un Viber, kas visi ir iepakoti vienā jaudīgā iepakojumā.

Mainīt ir vienkārši! Mēs piedāvājam atvieglotu migrāciju no LiveChat uz LiveAgent, kas importēs visus jūsu datus. Tas ir bez maksas, un tas aizņem tikai 5 minūtes.

Forbes logo
airbus logo
Nascar logo
USC logo
eSky logo
Slido green logo

LiveChat vs LiveAgent īsumā

Features Liveagent
Try the best customer support alternative for free! No credit card required.
LiveChat
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
LiveChat offers ticketing in plan for $19/agent/month.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
LiveChat offers Live Chat in plan for $19/agent/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center.
LiveChat doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month.
LiveChat offers Self-Service portal in plan for $19/agent/month.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
LiveChat offers a Facebook integration in plan for $19/agent/month.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
LiveChat doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
LiveChat doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration.
LiveChat doesn't offer a Viber integration.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base in Ticket plan for $15/agent/month.
LiveChat offers knowledge base in plan for $19/agent/month.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum in Ticket plan for $15/agent/month.
LiveChat offers customer forum in plan for $19/agent/month.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
LiveChat offers automation and rules in plan for $19/agent/month.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
LiveChat offers API functions in plan for $19/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
LiveChat doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
LiveChat doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
LiveChat offers unlimited history in plan for $19/agent/month.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
LiveChat offers unlimited websites in plan for $19/agent/month.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
LiveChat offers unlimited chat buttons in plan for $19/agent/month.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
LiveChat offers unlimited tickets/mails in plan for $19/agent/month.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
LiveChat doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month.
LiveChat offers unlimited 24/7 support in plan for $19/agent/month.

Atklājiet, kas mūs atšķir

Zvanu centra atbalsts

Papildus daudzām citām funkcijām LiveAgent atbalsta arī zvanu centra integrāciju. Iestatīšana ir ātra un vienkārša!

Bagātīgs funkciju klāsts

Vairāk nekā 175 funkcijas, lai padarītu jūsu darbu vieglāku un patīkamāku.

Pieņemamas cenas

LiveAgent piedāvā perforatoru par saprātīgu cenu. Izvēlieties vienu no mūsu trīs maksas plāniem vai izvēlieties atsevišķas funkcijas, lai pielāgotu Help Desk

Book demo with LiveAgent -illustration

Spēcīga LiveChat alternatīva

LiveAgent sniedz jūsu klientu atbalstam nepieciešamo brīvību. Iepakots ar funkcijām un spēj integrēt gandrīz jebko, sākot no e -pasta, tiešraides tērzēšanas un zvanu centra līdz sociālajiem medijiem, piemēram, Facebook, Twitter un Instagram.

Un tas viss par saprātīgu cenu. Mūsu cenu plāni ir pielāgoti tieši jūsu vajadzībām. Un, ja jums ir nepieciešams kaut kas papildus, jūs varat iegādāties atsevišķas funkcijas par taisnīgu cenu.

Ātrākais tērzēšanas logrīks

Tiešraides tērzēšana ir funkcija, kurai jābūt atsaucīgai, ātrai un ļauj jums un jūsu klientiem nekavējoties sazināties. LiveAgent tērzēšanas logrīks patiešām ir ātrākais no tiem, tērzēšanas ātrums ir 2,5 sekundes. Pārbaudes rezultātus varat apskatīt pats.

Watch the website loading time
Savings illustration

Pieejama cena un pilna ar funkcijām

LiveAgent piedāvā trīs cenu plānus, kas nesabojās jūsu budžetu. Tie visi ir aprīkoti ar noderīgām funkcijām, un jūs varat arī iegādāties atsevišķas funkcijas, ja vēlaties savam plānam pievienot kaut ko papildus.

Pārbaudiet tos un noskaidrojiet, kurš no tiem ir labākais jūsu uzņēmumam.

Saņemiet vairāk par zemāku cenu

LiveAgent atbalsta Jūsu saziņas kanālus un kontus. Uzticama biļešu sistēma organizē visu, sākot no e -pasta, tiešsaistes tērzēšanas un tālruņa zvaniem līdz sociālajiem medijiem, piemēram, Facebook, Twitter un Instagram. Tādā veidā viss ir apkopots un sakārtots vienuviet.

phone puzzle piece-illustration

LiveAgent vs LiveChat salīdzinājums

Pārbaudiet, kā mēs salīdzinām ar LiveChat, pamatojoties uz klientu atsauksmēm par Capterra

LiveChat vs LiveAgent comparison

Uzziniet, kāpēc uzņēmumi pārgāja uz LiveAgent

man and woman winners-illustration

Vai esat gatavs veikt izmaiņas?

LiveAgent ir visvairāk pārskatītā un visaugstāk novērtētā Help Desk programmatūra mazajiem un vidējiem uzņēmumiem 2019. gadā. Palieciet tuvāk saviem klientiem un palīdziet viņiem ātrāk, izmantojot LiveAgent.

Mūsu mājaslapa izmanto sīkdatnes. Turpinot, mēs pieņemam, ka Jūs dodat atļauju izvietot sīkfailus, kā ir aprakstīts mūsu privātuma un sīkdatņu politiku.

Start Free Trial x