Iespējas | LiveAgent Izmēģiniet ātrāko tiešsaistes tērzēšanas logrīku bez maksas! Kredītkarte nav nepieciešama. | LiveChat Inc. Compare LiveChat Inc. with LiveAgent. | Intercom Compare Intercom with LiveAgent. | Zendesk Compare Zendesk with LiveAgent. | Olark Compare Olark with LiveAgent. |
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Rating Overall software ratings from verified users on Capterra. | 4.7 LiveAgent received an overall rating of 4.7 out of 5 by verified users on Capterra. | 4.6 LiveChat Inc. received an overall rating of 4.6 out of 5 by verified users on Capterra. | 4.5 Intercom received an overall rating of 4.5 out of 5 by verified users on Capterra. | 4.3 Zendesk received an overall rating of 4.3 out of 5 by verified users on Capterra. | 4.5 Olark received an overall rating of 4.5 out of 5 by verified users on Capterra. |
Ease of use Ease of use ratings from verified users on Capterra. | 4.6 LiveAgent is rated 4.6 out of 5 for ease of use by verified users on Capterra. | 4.7 LiveChat Inc. is rated 4.7 out of 5 for ease of use by verified users on Capterra. | 4.4 Intercom is rated 4.4 out of 5 for ease of use by verified users on Capterra. | 4.3 Zendesk is rated 4.3 out of 5 for ease of use by verified users on Capterra. | 4.7 Olark is rated 4.7 out of 5 for ease of use by verified users on Capterra. |
Customer support Customer support ratings from verified users on Capterra. | 4.7 LiveAgent is rated 4.7 out of 5 for customer support by verified users on Capterra. | 4.6 LiveChat Inc. is rated 4.6 out of 5 for customer support by verified users on Capterra. | 4.3 Intercom is rated 4.3 out of 5 for customer support by verified users on Capterra. | 4.2 Zendesk is rated 4.2 out of 5 for customer support by verified users on Capterra. | 4.6 Olark is rated 4.6 out of 5 for customer support by verified users on Capterra. |
Value for money Price to value ratings from verified users on Capterra. | 4.7 LiveAgent is rated 4.7 out of 5 for product value vs price by verified users on Capterra. | 4.5 LiveChat Inc. is rated 4.5 out of 5 for product value vs price by verified users on Capterra. | 4.0 Intercom is rated 4.0 out of 5 for product value vs price by verified users on Capterra. | 4.1 Zendesk is rated 4.1 out of 5 for product value vs price by verified users on Capterra. | 4.5 Olark is rated 4.5 out of 5 for product value vs price by verified users on Capterra. |
Price Software price in USD per agent per month. | $9-$49/month/agent The price range of available plans. All plans are billed in USD monthly. The price shown corresponds to the price for a single agent per month. | $19-$59/month/agent The price range of available plans. All plans are billed in USD monthly. The price shown corresponds to the price for a single agent per month. | $39-$49/month/agent The price range of available plans. All plans are billed in USD monthly. The price shown corresponds to the price for a single agent per month. | $49-$99/month/agent The price range of available plans. All plans are billed in USD monthly. The price shown corresponds to the price for a single agent per month. | $19/month/agent The price range of available plans. All plans are billed in USD monthly. The price shown corresponds to the price for a single agent per month. |
Canned responses Create pre-defined answers to frequently asked questions that can be deployed with a single click. | LiveAgent offers canned responses. | LiveChat Inc. offers canned responses. | Intercom offers canned responses. | Zendesk offers canned responses. | Olark offers canned responses. |
Customizable branding Option to use a white label (branding free) | LiveAgent offers customizable branding. | LiveChat Inc. offers customizable branding. | Intercom offers customizable branding. | Zendesk offers customizable branding. | Olark offers customizable branding. |
Geo-targeting Send your website visitors personalized chat invitations or display custom multilingual chat buttons based on their geographic location. | LiveAgent offers geo-targeting. | LiveChat Inc. offers geo-targeting. | Intercom offers geo-targeting. | Zendesk offers geo-targeting. | Olark offers geo-targeting. |
Offline form Enable website visitors to contact you outside of business hours through offline chat forms that are instantly converted into tickets and can be answered during business hours. | LiveAgent offers offline forms. | LiveChat Inc. offers offline forms. | Intercom does not offer offline forms. | Zendesk offers offline forms. | Olark offers offline forms. |
Proactive chat Automatically invite your website visitors to chat based on pre-defined rules. | LiveAgent offers proactive chat invitations. | LiveChat Inc. offers proactive chat invitations. | Intercom offers proactive chat invitations. | Zendesk offers proactive chat invitations. | Olark offers proactive chat invitations. |
Screen Sharing Screen sharing between customers and agents for faster problem resolution. | LiveAgent offers screen sharing. | LiveChat Inc. offers screen sharing. | Intercom does not offer screen sharing. | Zendesk does not offer screen sharing. | Olark does not offer screen sharing. |
Transfers/Routing Automatically route, or manually transfer chats to agents that are best equipped to answer customer questions. | LiveAgent offers chat transfers/chat routing. | LiveChat Inc. offers chat transfers/chat routing. | Intercom offers chat transfers/chat routing. | Zendesk offers chat transfers/chat routing. | Olark offers chat transfers/chat routing. |
Third-party Integration Integrations with popular software, tools, and networks, such as social media, CRMs, or payment processors. | LiveAgent offers third-party integrations. | LiveChat Inc. offers third-party integrations. | Intercom offers third-party integrations. | Zendesk offers third-party integrations. | Olark offers third-party integrations. |
Message sneak peek A real-time view of what the customer is typing into the chat box. | LiveAgent offers message sneak peeks. | LiveChat Inc. offers message sneak peeks. | Intercom does not offer message sneak peeks. | Zendesk does not offer message sneak peeks. | Olark does not offer message sneak peeks. |
Unlimited chat history There's no limit to the number of chat transcripts that are saved and can be retrieved at any time. | LiveAgent offers unlimited chat history. | Only in $39+/month plans In LiveChat Inc. unlimited chat history is not available in the $19 per agent per month plan. | Intercom offers unlimited chat history. | Zendesk offers unlimited chat history. | Olark offers unlimited chat history. |
Unlimited visitor monitoring There’s no limit to the number of website visitors that you can monitor. | LiveAgent offers unlimited visitor monitoring. | LiveChat Inc. offers unlimited visitor monitoring. | Intercom offers unlimited visitor monitoring. | Zendesk offers unlimited visitor monitoring. | Olark offers unlimited visitor monitoring. |
Chat tags Add tags to any conversation to view its contents at a glance or to make it easier to find. | LiveAgent offers chat tagging/chat tags. | Only in $39+/month plans In LiveChat Inc. chat tags are not available in the $19 per agent per month plan. | Intercom offers chat tagging/chat tags. | Zendesk offers chat tagging/chat tags. | Olark offers chat tagging/chat tags. |
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