Uzziniet, kāpēc LiveAgent ir labākā Olark alternatīva tirgū.
- ✓ Bez iestatīšanas maksas & nbsp; & nbsp; & nbsp;
- ✓ Klientu apkalpošana 24/7 & nbsp; & nbsp; & nbsp;
- ✓ Nav nepieciešama kredītkarte. & nbsp; & nbsp; & nbsp;
- ✓ Atcelt jebkurā laikā
Mūsu klienti
Vai meklējat Olark alternatīvu?
Vai meklējat programmatūru, kas nodrošina ne tikai tiešraides tērzēšanu? LiveAgent ir vislabākie palīdzības dienesta risinājumi jūsu biznesam. Sniedziet saviem klientiem iespējas, kas attiecas uz klientu atbalstu.
LiveAgent ir visvairāk pārskatītā un visaugstāk novērtētā palīdzības dienesta programmatūra MVU 2020. gadā. Palieciet tuvāk saviem klientiem un palīdziet viņiem ātrāk, izmantojot LiveAgent.
Trīs iemesli, kādēļ uzņēmumi pāriet uz LiveAgent
Bagātīgs funkciju klāsts
Vairāk nekā 175 funkcijas, lai padarītu jūsu darbu vieglāku un patīkamāku.
Uzlabota apmierinātība
LiveAgent palielina klientu apmierinātību & amp; uzlabo reklāmguvumu līmeni.
Pieejamāk
Ietaupiet naudu! LiveAgent ir rentablāks salīdzinājumā ar citiem Helpdesk risinājumiem.
Olark vs LiveAgent īsumā
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
Olark
|
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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Olark doesn't offer ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
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Olark offers Live Chat in plan for $19/agent/month.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center.
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Olark doesn't offer Call Center.
|
| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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Olark doesn't offer Self-Service.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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Olark doesn't offer a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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Olark doesn't offer a Twitter integration.
|
| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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Olark doesn't offer an Instagram integration.
|
| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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Olark doesn't offer a Viber integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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Olark doesn't offer knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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Olark doesn't offer customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules in Ticket plan for $15/agent/month.
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Olark offers automation and rules in plan for $19/agent/month.
|
| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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Olark offers API functions in plan for $19/agent/month.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features.
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Olark doesn't offer IVR features.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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Olark doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
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Olark offers unlimited history in plan for $19/agent/month.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
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Olark offers unlimited websites in plan for $19/agent/month.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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Olark doesn't offer unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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Olark doesn't offer unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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Olark doesn't offer unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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Olark doesn't offer unlimited 24/7 support.
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Spēcīga Olark alternatīva
Live chat is a great tool when it comes to providing customer support. However, giving your customers multiple ways to get in touch with you is something that will pay off in the long run.
Give your customer support a way to integrate email, live chat, social media, call center and knowledge base in one great package.
Ātrākais tiešsaistes tērzēšanas logrīks
Tiešraides tērzēšana ir būtisks līdzeklis klientu atbalsta nodrošināšanai. Tam jābūt ātram, uzticamam un pielāgojamam, lai tas atbilstu jūsu uzņēmuma zīmolam. Un tam vajadzētu būt arī zibenīgam!
LiveAgent ir ātrākais tiešsaistes tērzēšanas logrīks ar tērzēšanas ātrumu 2,5 sekundēs. Lēna darbība vairs nebūs problēma ar LiveAgent.
Iegūstiet vairāk savam Helpdesk
Piešķirot klientiem un aģentiem vairāk iespēju, nav jāsabojā jūsu budžets. LiveAgent ir trīs lieliski apmaksāti plāni, kas ir aprīkoti tikai ar labākajiem rīkiem, funkcijām un integrācijām, lai atvieglotu jūsu darbplūsmu.
Iegūstiet visus nepieciešamos rīkus par lielisku cenu . Skatiet mūsu cenu plānus un uzziniet vairāk.
Uzziniet, kāpēc uzņēmumi pāriet uz LiveAgent
Vai esat gatavs pārslēgties uz LiveAgent?
Neapmierinieties ar programmatūru, kas visu nedara. Veiciet izmaiņas uz labo pusi. Pārslēdzieties uz LiveAgent un iegūstiet piekļuvi visiem palīdzības dienesta labākajiem rīkiem, funkcijām un integrācijām.
Jūs Būsiet Labās Rokās!
Vai ziniet, kas Huawei, BMW, Yamaha un O2 ir kopīgs? Pareizi... LiveAgent!
Salīdziniet mūs ar citām alternatīvām
Vai vēlaties uzzināt, kā mēs salīdzinām ar citiem populāriem risinājumiem? Apskatiet mūsu salīdzināšanas lapas un atklājiet visu, ko varam piedāvāt.
FAQ
Kā jūs varat pāriet no Olark uz LiveAgent?
Ja jūs interesē pāreja no Olark uz LiveAgent, nevilcinieties sazināties ar LiveAgent klientu atbalstu, lai saņemtu papildu palīdzību spraudnis būtisku datu migrēšanai.
Mēs novērtējam Jūsu neseno reģistrāciju LiveAgent platformā.
Ziņa ar Jūsu ielogošanas datiem tiks nosūtīta uz Jūsu e-pasta adresi uzreiz pēc konta sagatavošanas.
Ja nedaudz uzgaidīsiet, pēc sagatavošanas pabeigšanas Jūs varēsiet piekļūt savam kontam tieši no šejienes.
Pēc procesa pabeigšanas mēs nosūtīsim ielogošanās datus uz Jūsu e-pastu.
Mūsu mājaslapa izmanto sīkdatnes. Turpinot, mēs pieņemam, ka Jūs dodat atļauju izvietot sīkfailus, kā ir aprakstīts mūsu privātuma un sīkdatņu politiku.
Esam pieejami uz vairākiem datumiem